[rt-users] Email notification of updates

[ktm at rice.edu]

On Fri, Aug 10, 2012 at 03:22:52PM +0100, Mark Goodge wrote:
> This is possibly a FAQ, but my Google-fu is failing to find me the
> answer and RTFM isn't helping either, so I'm asking here.... :-)
> 
> How do I configure RT to notify me by email when someone else
> updates a ticket that I own?
> 
> Mark

It does that in the default configuration that is shipped with
the software.

Cheers,
Ken