[rt-users] incoming mail with attachement Permission Denied

[Kevin Falcone]

On Fri, Aug 10, 2012 at 05:37:25PM +0200, Leon Berkers wrote:
>    Emails with an attachment are not accepted anymore
>    The mail comes back with "Permission Denied" above the text.

I replied the last time you posted this exact message to the list.
http://lists.bestpractical.com/pipermail/rt-users/2012-August/077471.html

>    I put RT in debug mode but I can not get much further with this info:
> 
>    [Mon Aug  6 11:13:19 2012] [debug]: RT's GnuPG libraries couldn't successfully read your
>    configured GnuPG home directory (/opt/rt4/var/data/gpg). PGP support has been disabled
>    (/opt/rt4/sbin/../lib/RT/Config.pm:595)
>    [Mon Aug  6 11:13:19 2012] [debug]: Encode::Guess guessed encoding: ascii
>    (/opt/rt4/sbin/../lib/RT/I18N.pm:467)
>    [Mon Aug  6 11:13:19 2012] [debug]: Encode::Guess guessed encoding: ascii
>    (/opt/rt4/sbin/../lib/RT/I18N.pm:467)
>    [Mon Aug  6 11:13:19 2012] [debug]: Encode::Guess guessed encoding: ascii
>    (/opt/rt4/sbin/../lib/RT/I18N.pm:467)
>    [Mon Aug  6 11:13:19 2012] [debug]: Encode::Guess guessed encoding: ascii
>    (/opt/rt4/sbin/../lib/RT/I18N.pm:467)
>    [Mon Aug  6 11:13:19 2012] [debug]: Encode::Guess guessed encoding: ascii
>    (/opt/rt4/sbin/../lib/RT/I18N.pm:467)
>    [Mon Aug  6 11:13:19 2012] [debug]: Encode::Guess guessed encoding: ascii
>    (/opt/rt4/sbin/../lib/RT/I18N.pm:467)
>    [Mon Aug  6 11:13:19 2012] [debug]: Found a ticket ID. It's 399869
>    (/opt/rt4/sbin/../lib/RT/Interface/Email.pm:1231)
>    [Mon Aug  6 11:13:19 2012] [debug]: Mail from user #1220714 ([1]xxxxxxx at gmail.com)
>    (/opt/rt4/sbin/../lib/RT/Interface/Email/Auth/MailFrom.pm:79)
>    [Mon Aug  6 11:13:20 2012] [crit]: Permission Denied
>    (/opt/rt4/sbin/../lib/RT/Interface/Email.pm:245)
>    [Mon Aug  6 11:13:20 2012] [error]: Could not record email: Message not recorded: Permission
>    Denied (/opt/rt4/share/html/REST/1.0/NoAuth/mail-gateway:75)
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