[rt-users] putting a custom field in place

[Gergely Buday]

Kevin Falcone wrote:

>> I cleared the cache and restarted apache but only the "When to e-mail"
>> label appeared but not the multiple checkboxes. What else should I do
>> to make it happen? I filled in the multiple possible options for the
>> custom field.
>
> I suggest adding some error checking around your Load and checking the
> apache error logs.  Also, ensure that the CF is applied globally and
> that rights have been granted to allow editing.

You are right, the rights were missing.

- Gergely