[rt-users] Relay Access Denied on incoming email postfix. (RT 4.0.6)

[Hesan D Yousif]

/var/log/maillog gives the following response:

Aug 13 15:36:00 rtsu postfix/smtpd[2985]: NOQUEUE: reject: RCPT from 
sivits.uscs.susx.ac.uk[139.184.14.88]: 554 5.7.1 
<rt-su-activities at ussusupport.co.uk>: Relay access denied; 
from=<H.D.Yousif at sussex.ac.uk> to=<rt-su-activities at ussusupport.co.uk> 
proto=ESMTP helo=<sivits.uscs.susx.ac.uk>
Aug 13 15:36:00 rtsu postfix/smtpd[2985]: disconnect from 
sivits.uscs.susx.ac.uk[139.184.14.88]
Aug 13 15:39:20 rtsu postfix/anvil[2987]: statistics: max connection 
rate 1/60s for (smtp:139.184.14.85) at Aug 13 15:34:36
Aug 13 15:39:20 rtsu postfix/anvil[2987]: statistics: max connection 
count 1 for (smtp:139.184.14.85) at Aug 13 15:34:36
Aug 13 15:39:20 rtsu postfix/anvil[2987]: statistics: max cache size 1 
at Aug 13 15:34:36

output of aliases file is:

#
#  Aliases in this file will NOT be expanded in the header from
#  Mail, but WILL be visible over networks or from /bin/mail.
#
#       >>>>>>>>>>      The program "newaliases" must be run after
#       >> NOTE >>      this file is updated for any changes to
#       >>>>>>>>>>      show through to sendmail.
#

# Basic system aliases -- these MUST be present.
mailer-daemon:  postmaster
postmaster:     root

rt-su-activities: "|/usr/local/rt/bin/rt-mailgate -- queue 
rt-su-activities --action correspond --url https://rtsu.ussu.susx.ac.uk/rt"
rt-su-activities-comment: "|/usr/local/rt/bin/rt-mailgate --queue 
rt-su-activities --action comment --url https://rtsu.ussu.susx.ac.uk/rt"

# General redirections for pseudo accounts.
bin:            root
daemon:         root
adm:            root
lp:             root
sync:           root
shutdown:       root
halt:           root
mail:           root
news:           root
uucp:           root
operator:       root
games:          root
gopher:         root
ftp:            root
nobody:         root
radiusd:        root
nut:            root
dbus:           root
vcsa:           root
canna:          root
wnn:            root
rpm:            root
nscd:           root
pcap:           root
apache:         root
webalizer:      root
dovecot:        root
fax:            root
quagga:         root
radvd:          root
pvm:            root
amanda:         root
privoxy:        root
ident:          root
named:          root
xfs:            root
gdm:            root
mailnull:       root
postgres:       root
sshd:           root
smmsp:          root
postfix:        root
netdump:        root
ldap:           root
squid:          root
ntp:            root
mysql:          root
desktop:        root
rpcuser:        root
rpc:            root
nfsnobody:      root
ingres:         root
system:         root
toor:           root
manager:        root
dumper:         root
abuse:          root
newsadm:        news
newsadmin:      news
usenet:         news
ftpadm:         ftp
ftpadmin:       ftp
ftp-adm:        ftp
ftp-admin:      ftp
www:            webmaster
webmaster:      root
noc:            root
security:       root
hostmaster:     root
info:           postmaster
marketing:      postmaster
sales:          postmaster
support:        postmaster


# trap decode to catch security attacks
decode:         root

# Person who should get root's mail
root:           myemail at email.com

Hesan

On 13/08/2012 16:04, Kevin Falcone wrote:
> On Mon, Aug 13, 2012 at 03:51:39PM +0100, Hesan D Yousif wrote:
>> BTW, the hostname its currently configured to should actually be:
>> rtsu.ussu.susx.ac.uk and not mail.ussusupport.co.uk, (that was for a
>> test).
> Unfortunately, you still haven't produced a full error message, which
> means even with a full config we're guessing.  Also, check your
> aliases file.
>
>> On 13/08/2012 15:44, Kevin Falcone wrote:
>>> On Mon, Aug 13, 2012 at 03:35:27PM +0100, Hesan D Yousif wrote:
>>>> Getting annoyingly frustrated with relay access denied errors on my
>>>> rt 4.0.6 instllation. Specifically:
>>>>
>>>> NOQUEUE: reject: RCPT
>>>>
>>>> It seems to occur only on incoming emails, not outgoing. I am
>>>> relaying email on all outbound emails, but not when they come into
>>>> the rt server.
>>> This usually points to misconfigured aliases or not listing the
>>> hostname that mail is being delivered to in the list of hostnames
>>> postfix knows about.  However, you've cut all the useful pieces out of
>>> your error message so we're just guessing.