[rt-users] No mail is sent for AdminCC recepients

Jack Zabolotnyi jzabolotnyi at arces.net
Tue Aug 14 10:43:44 EDT 2012


I thought it should be a default (built-in) action. Otherwise why is it
called AdminCC?

On Tue, Aug 14, 2012 at 4:24 PM, Mike Johnson <mike.johnson at nosm.ca> wrote:

> You need a scrip to do that action I believe.
>
> Mike.
>
>
> On Tue, Aug 14, 2012 at 9:23 AM, Jack Zabolotnyi <jzabolotnyi at arces.net>wrote:
>
>> Hi everyone.
>>
>> I have a little trouble: recepients set in AdminCC don't receive any
>> mails on ticket update (or any other events). Any other notification is
>> doing well. Should there be some permissions defined for this, or i miss
>> something else?
>>
>> Thanks in advance  for any help. :)
>>
>> --
>> Jack Zabolotnyi
>> Arces Network, LLC
>>
>> e: jzabolotnyi at arces.net
>> w: http://www.arces.net
>>
>> PGP key: 2048R/7F2AB658 2012-07-02
>> PGP fingerprint: 4C7E 00A8 5210 F3D9 0509  C70E 87C8 666E 7F2A B658
>>
>>
>
>
> --
> Mike Johnson
> Datatel Programmer/Analyst
> Northern Ontario School of Medicine
> 955 Oliver Road
> Thunder Bay, ON   P7B 5E1
> Phone: (807) 766-7331
> Email: mike.johnson at nosm.ca
>



-- 
Jack Zabolotnyi
Arces Network, LLC

e: jzabolotnyi at arces.net
w: http://www.arces.net

PGP key: 2048R/7F2AB658 2012-07-02
PGP fingerprint: 4C7E 00A8 5210 F3D9 0509  C70E 87C8 666E 7F2A B658
-------------- next part --------------
An HTML attachment was scrubbed...
URL: <http://lists.bestpractical.com/pipermail/rt-users/attachments/20120814/dc9326dc/attachment.htm>


More information about the rt-users mailing list