[rt-users] Who is "Doctor Helga" ?

Kevin Falcone falcone at bestpractical.com
Thu Aug 23 10:43:27 EDT 2012


On Thu, Aug 23, 2012 at 03:03:11PM +0100, Rob Lister wrote:
> 
> RT's output (slightly anonymized)
> 
> Subject: Re: [TICKET #1234] Test
> From: Doctor Helga via RT <support at lonap.net>
> ------^^^^^^^^^^^^

Is that what RT shows in the outgoing email or what the mail client
sees?

If the former, search for the User which Doctor Helga as a real name.
If the latter, some mail clients cache the first "SoandSo via RT" that
they see affiliated with support@, and don't render what we send.

-kevin
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