[rt-users] Make current queue more obvious (ideally as part of <% $title %>)
Kevin Falcone
falcone at bestpractical.com
Wed Aug 29 16:46:03 EDT 2012
On Tue, Aug 28, 2012 at 03:26:57PM -0400, Jeff Blaine wrote:
> We have a need to make the current working queue more obvious
> in the web UI.
>
> I've had a look, and my first choice desire would be to get
> html/Elements/PageLayout to include the queue name in $title:
>
> ...
> <div id="header">
> <h1><% $title %></h1>
> ...
>
> Looking at html/Elements/PageLayout's <%ARGS>, I see that
>
> $title => $m->callers(-1)->path
>
> How "$m->callers(-1)->path" gets converted into, say,
> "#5103: my test ticket", is beyond me :(
>
> Has anyone already done something like this, and would you
> be willing to share your solution?
>
> Barring that, any leads on the right path to head down would
> be welcome. I really don't fully comprehend all of the specifics
> of all of the pieces of RT internals, such as what is available
> in what scope, how $m works (which I assume is something to do
> with Mason), etc...
You'll have better luck starting in the code of Ticket/Display.html, it
defines the title right before it calls the BeforeDisplay callback and
you can absolutely munge the title from the BeforeDisplay callback in
Ticket/Display.html.
-kevin
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