[rt-users] Show HTML tables in tickets

[Russell Jones]

> On 06.12.2012 15:37, Thomas Sibley wrote:
>
>
>     On 12/06/2012 01:08 PM, Russell Jones wrote:
>
>         Here's the Web_Local.pm: [root at hous0301 Interface]# pwd 
> /var/www/html/local/lib/RT/Interface [root at hous0301 Interface]# cat 
> Web_Local.pm package HTML::Mason::Commands; # Let tables through push 
> @SCRUBBER_ALLOWED_TAGS, qw(TABLE THEAD TBODY TFOOT TR TD TH); 1;
>
>
> Readable by apache? -------- We're hiring! http://bestpractical.com/jobs


Yes:


[root at hous0301 html]# ls -ld local
drwxr-xr-x 7 apache apache 4096 Feb 8 2012 local



[root at hous0301 local]# ll
total 40
drwxr-xr-x 2 apache apache 4096 Feb 8 2012 etc
drwxr-xr-x 5 apache apache 4096 Jun 7 10:41 html
drwxr-xr-x 3 apache apache 4096 Dec 6 10:59 lib
drwxr-xr-x 2 apache apache 4096 Feb 8 2012 plugins
drwxr-xr-x 2 apache apache 4096 Feb 8 2012 po



[root at hous0301 local]# cd lib
[root at hous0301 lib]# ll
total 4
drwxr-xr-x 3 apache apache 4096 Dec 6 10:59 RT



[root at hous0301 RT]# ll
total 4
drwxr-xr-x 2 apache apache 4096 Dec 6 11:12 Interface



[root at hous0301 Interface]# ll
total 4
-rw-r--r-- 1 apache apache 122 Dec 6 11:01 Web_Local.pm





Here is the results from a test ticket where I created a table. The 
"download with headers" shows that the table seems to be being made, but 
when displayed on the page all "tableness" is lost and it becomes just 
one long sentence. The "PreferRichText" setting is set to 1:


PreferRichText     1     site config





Here's the ticket source:

> MIME-Version: 1.0
>
> In-Reply-To: <rt-4.0.5-31506-1354831176-1342.0-0-0@>
> X-Mailer: MIME-tools 5.502 (Entity 5.502)
> Content-Disposition: inline
> References: <rt-4.0.5-31506-1354831176-1342.0-0-0@>
> Content-Type: text/html; charset="UTF-8"
> Message-ID: <rt-4.0.5-31506-1354831790-326.1003-0-0@>
> Content-Transfer-Encoding: binary
> X-RT-Original-Encoding: utf-8
> RT-Send-CC:
> X-RT-Encrypt: 0
> X-RT-Sign: 0
> Content-Length: 273
>
> <table border="1" cellpadding="1" cellspacing="1" style="width: 500px; ">
>     <tbody>
>         <tr>
>             <td>
>                 test1</td>
>             <td>
>                 a</td>
>         </tr>
>         <tr>
>             <td>
>                 test2</td>
>             <td>
>                 b</td>
>         </tr>
>         <tr>
>             <td>
>                 test3</td>
>             <td>
>                 c</td>
>         </tr>
>     </tbody>
> </table>