[rt-users] How to name a custom field?

tkdchen qcxhome at gmail.com
Mon Dec 17 01:22:14 EST 2012

On Thu, Nov 29, 2012 at 1:18 AM, Kevin Falcone
<falcone at bestpractical.com> wrote:
> On Wed, Nov 28, 2012 at 09:49:54PM +0800, tkdchen wrote:
>>    I'm using REST API to create a ticket. And see that I can pass CF_<CustomFieldField>:
>>    <FieldValue> to create custom field for that new ticket. However, when I pass
> Actually, you want CF.{EmailAddress} or the old old style of

The name enclosed by {} can contain space character, such as
CF.{CustomeField Name}?

> CF-EmailAddress.  I'm not aware of CF_EmailAddress being valid in any
> part of RT.  If you found this documented on the wiki, I'd appreciate
> it if you fixed the documentation there.
> -kevin
>>    "CF_EmailAddress: [1]tester at company.com" as the part of post data, my company's RT tell me
>>    EmailAddress is not valid. I searched from Internet and no document has more detail about
>>    this. Please give me guide. Thanks!
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