[rt-users] Meaning of API output for ticket history request.

Andrew Spiers 7andrew at gmail.com
Tue Dec 18 20:03:11 EST 2012


Hi,
When I use the API to request the history on a ticket, I get a
response which includes as its third line: '# 5/5 (/total)'. What does
that line mean? What is the 5/5? It doesn't seem to equal the number
of history items on the ticket.

This is what I am getting back for a newly created ticket:

'RT/4.0.6 200 Ok'
''
'# 3/3 (/total)'
''
'425160: Ticket created by XXXXX'
''

Those '' lines signify empty lines.



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