[rt-users] Meaning of API output for ticket history request.

Andrew Spiers 7andrew at gmail.com
Tue Dec 18 23:02:44 EST 2012


On Wed, Dec 19, 2012 at 1:25 PM, Kevin Falcone
<falcone at bestpractical.com> wrote:
> On Wed, Dec 19, 2012 at 12:03:11PM +1100, Andrew Spiers wrote:
>> When I use the API to request the history on a ticket, I get a
>> response which includes as its third line: '# 5/5 (/total)'. What does
>> that line mean? What is the 5/5? It doesn't seem to equal the number
>> of history items on the ticket.
>>
>> This is what I am getting back for a newly created ticket:
>>
>> 'RT/4.0.6 200 Ok'
>> ''
>> '# 3/3 (/total)'
>> ''
>> '425160: Ticket created by XXXXX'
>> ''
>>
>
> When you asked this question on #rt, I asked what command you were
> sending.
>
> -kevin
>

Apologies Kevin, I must've missed your question.
The request would be https://<our rt site > /REST/1.0/ticket/18996/history

just like as described at http://requesttracker.wikia.com/wiki/REST



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