[rt-users] Request Tracker does not highlight a ticket when it receives a new reply

decenter decenter decenter.decenter at gmail.com
Sat Dec 29 08:24:39 EST 2012


When a new ticket is created, I can see that in RT. But then if a new reply
or correspondence comes to that ticket, it is not getting highlighted (but
I can see the new correspondence in the ticket). Any solution?

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