[rt-users] Unknown encoding in rt-mailgate

[Ruslan Zakirov]

On Wed, Feb 1, 2012 at 23:11, Kevin Falcone <falcone at bestpractical.com> wrote:
> On Wed, Feb 01, 2012 at 07:42:29AM +0100, Robert Wysocki wrote:
>> Dnia 2012-01-31, wto o godzinie 21:43 +0400, Ruslan Zakirov pisze:
>> >
>> > Was it a mistake in encoding or just unsupported one? Anyway, it
>> > should be reported as a bug report with more details about what was in
>> > headers and what is actual encoding of the mail.
>>
>> The actual encoding was iso-8859-2 and the declared one was iso-8852-2.
>> I think it was i typo.
>
> I think your options come down to:
>
> running sed over your mail queue
> temporary hack in RT::I18N::_CanonicalizeCharset
> use Encode::Alias in the right place to
>    define_alias( "newName" => ENCODING)

It's a workaround. RT may be improved:

* send error to owner of RT, I hope we already do this
* we can check encoding in email with Encode and if encode doesn't
know it then we ignore value and guess

So this deserves a bug report and I'm Bccing ticket.

> -kevin
>
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-- 
Best regards, Ruslan.