[rt-users] RT 4 "Approvals"?

[Jeff Blaine]

> The Lifecycle (I'm not sure where Workflow came from) field on a Queue
> changes which statuses are available in that queue.  Changing a random
> queue from default to approval doesn't turn it into an Approval queue.
> That Lifecycle is only intended to be used on the ___Approvals queue
> and there's a bug open to hide it from normal queues to avoid the
> confusion that it causes.

Yes, lifecycle.  I don't know where workflow came from.

Turns out I can't switch the queue's lifecycle back to
'default' now.  RT won't let me (no error, just won't
save the change).