[rt-users] Two questions

[Josh Narins]

> On Tue, Jan 31, 2012 at 12:54:04PM -0500, Josh Narins wrote:
> > > On Tue, Jan 31, 2012 at 09:28:00AM -0500, Josh Narins wrote:
> > > >    I got partway along writing a Mail Plugin for RT3.8, but,
> > > somewhere along the way, I lost it.
> > > >
> > > >    Can anyone point me to any documentation on them? My goal is
> to
> > > remove the endlessly
> > > >    duplicating newlines of the quoted text on each reply to our
> > > tickets and to remove the
> > > >    signatures.
> > >
> > > There is actually code in 3.8.10 or later to work around Outlook's
> > > bugs with newlines.
> >
> > I'm running 4.0.2 and still have the problem.
>
> Please followup with some sample data to rt-bugs?  Thanks

Sure. What data do you actually want? I'm happy to run any sort of
query. I found a ticket with no business-sensitive information that
has the problem.


Josh Narins
Director of Application Development
SeniorBridge

845 Third Ave
7th Floor
New York, NY 10022
Tel: (212) 994-6194
Mobile: (917) 488-6248
Fax: (212) 994-4260
jnarins at seniorbridge.com

SeniorBridge
Managing Complex Chronic Care
http://www.seniorbridge.com



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