[rt-users] 4.0.2 upgrade to 4.0.5

Kevin Falcone falcone at bestpractical.com
Fri Feb 3 19:17:11 EST 2012


On Fri, Feb 03, 2012 at 04:06:29PM -0800, Scott Benson wrote:
> 
> On 2/3/12 3:52 PM, Kevin Falcone wrote:
> >There are database upgrades, as the README specifies, you can run make
> >upgrade-database and it'll prompt you for your version.
> >
> >All of the documentation you need is in the README and the
> >docs/UPGRADING-4.0 file.

> well, after attempting to update, we're getting this
> 
>    * Config file /opt/rt4/etc/RT_SiteConfig.pm is locked
> 
> The file isn't opened by anything, it's not listed in lsof, no .swp
> file or anything.  Thanks in advance.

This implies that your RT has gone into Install mode.
Have you looked in the RT logs?  Most of the time, this is because
your database server is unreachable.

-kevin
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