[rt-users] a tad OT, need assistance with aliasing /me to /SelfService

[Kevin Falcone]

On Mon, Feb 06, 2012 at 05:38:23PM -0500, Ronald J Yacketta wrote:
> >
> > I know this isn't exactly the answer to your question, but when users
> > log in to RT, they'll be directed to SelfService if they are
> > Unprivileged users.  Are you trying to push Privileged users off to
> > SelfService, and if so, why not just make them Unprivileged?
> >
> 
> /SelfService works flawlessly, we just have a requirement to redirect /me
> and /selfservice to /SelfService.

That doesn't actually answer my question.  If your Unprivileged user
logs into RT, RT will issue a redirect to /SelfService.  There's no need
to know about /me or /selfservice since the users just go to the top
level domain.  I'm trying to understand your use case for /me and
/selfservice

> > Also - your Apache error log is often more useful to debug these
> > things than the error presented in your browser.
> 
> I checked the logs first before posting, which tossed this cryptic entry
> 
> [Mon Feb 06 15:55:22 2012] [error] Your request path is '/me/' and it
> doesn't match your Location(Match) '/opt/rt4/share/html/SelfService/'.
> This should be due to the configuration error. See perldoc
> Plack::Handler::Apache2 for details.

Plack apparently doesn't like being reached via something other than
the Location where it is configured (Plack is the library we use to
talk to Apache).

Try issuing a redirect rather than an Alias.

-kevin
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