[rt-users] CustomField input must match formatting in edit

[Brent Wiese]

Sorry, wasn't sure if a screenshot would come through on the list.

Attached.



       Brent Wiese
        Direct Number: (480) 993-0788
        Mobile Number: (480) 286-6557


-----Original Message-----
From: ruslan.zakirov at gmail.com [mailto:ruslan.zakirov at gmail.com] On Behalf Of Ruslan Zakirov
Sent: Monday, February 06, 2012 3:55 PM
To: Brent Wiese
Cc: rt-users at lists.bestpractical.com
Subject: Re: [rt-users] CustomField input must match formatting in edit

Hi,

A screenshot would be helpful.

On Tue, Feb 7, 2012 at 02:46, Brent Wiese <bwiese at elementps.com> wrote:
> I’ve noticed this in both IE and FireFox. I’m running 4.0.4.
>
>
>
> When editing a ticket that has custom fields with validation 
> (mandatory), some of them display the “Input must match…” under the CF 
> name, not the entry.
>
>
>
> For example (hopefully this will format right on the listserv), if I 
> have a select 1 value dropdown, it will look like this:
>
>
>
> CF Name                                              <<Dropdown box>>
>
> <italics> Select one value
>
>                                                                 <red
> italics>Input must match [Mandatory]
>
>
>
> In other types of fields, like a text area, it looks like this:
>
>
>
> CF Name
> <<TextArea>>
>
> <italics> Select one value                             <<TextArea
> Continued>>
>
>
>
> <red italics>Input must match [Mandatory]
>
>
>
> Actually, it looks like “select one value” is the only one that 
> formats that way, which when I look at it, looks correct/clean. When 
> it’s shifted left, to me anyways, it implies the field below, not above, is mandatory.
>
>
>
> I tried monkeying with the CSS to see if I could get it to place 
> right, but it didn’t. I’m not sure which is the intended way for it to 
> format, but it’d be nice to either be able to change it, or at least 
> have it consistent for all field types.
>
>
>
> Maybe a different topic, but while debugging the formatting above, I 
> noticed if I use a * in a custom field validation (ie: I want to allow 
> the field to contain only digits or be empty, so I modified the regex 
> from ^[\d.]+$ to ^[\d.]*$), the validation works, but it doesn’t 
> display the “Input must match…” text at all.
>
>
>
> Thanks!
>
> Brent
>
>
> --------
> RT Training Sessions (http://bestpractical.com/services/training.html)
> * Boston — March 5 & 6, 2012



--
Best regards, Ruslan.
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