[rt-users] Upgraded from 3.8.7 to 4.0.5

Gerrard Leach gleach at btisystems.com
Tue Feb 7 15:25:39 EST 2012 

[Tue Feb  7 20:22:49 2012] [warning]: DBD::mysql::st execute failed: Unknown column 'RenderType' in 'field list' at /usr/local/share/perl/5.10.1/DBIx/SearchBuilder/Handle.pm line 587. (/usr/local/share/perl/5.10.1/DBIx/SearchBuilder/Handle.pm:587) 

[Tue Feb  7 20:22:49 2012] [warning]: RT::Handle=HASH(0x7fba542db0e0) couldn't execute the query 'INSERT INTO CustomFields (RenderType, Pattern, Creator, LastUpdatedBy, LookupType, Type, MaxValues, Repeated, Disabled, ValuesClass, BasedOn, Created, Description, Name, LastUpdated) VALUES (?, ?, ?, ?, ?, ?, ?, ?, ?, ?, ?, ?, ?, ?, ?)' at /usr/local/share/perl/5.10.1/DBIx/SearchBuilder/Handle.pm line 600
        DBIx::SearchBuilder::Handle::SimpleQuery('RT::Handle=HASH(0x7fba542db0e0)', 'INSERT INTO CustomFields (RenderType, Pattern, Creator, LastU...', undef, '', 9655, 9655, 'RT::Queue-RT::Ticket', 'Freeform', 1, ...) called at /usr/local/share/perl/5.10.1/DBIx/SearchBuilder/Handle.pm line 350
        DBIx::SearchBuilder::Handle::Insert('RT::Handle=HASH(0x7fba542db0e0)', 'CustomFields', 'RenderType', undef, 'Pattern', '', 'Creator', 9655, 'LastUpdatedBy', ...) called at /usr/local/share/perl/5.10.1/DBIx/SearchBuilder/Handle/mysql.pm line 36
        DBIx::SearchBuilder::Handle::mysql::Insert('RT::Handle=HASH(0x7fba542db0e0)', 'CustomFields', 'RenderType', undef, 'Pattern', '', 'Creator', 9655, 'LastUpdatedBy', ...) called at /usr/local/share/perl/5.10.1/DBIx/SearchBuilder/Record.pm line 1292
        DBIx::SearchBuilder::Record::Create('RT::CustomField=HASH(0x7fba5518e6c0)', 'RenderType', undef, 'Creator', 9655, 'Pattern', '', 'LastUpdatedBy', 9655, ...) called at /opt/rt4/sbin/../lib/RT/Record.pm line 316
        RT::Record::Create('RT::CustomField=HASH(0x7fba5518e6c0)', 'Name', 'SLA', 'Type', 'Freeform', 'RenderType', undef, 'MaxValues', 1, ...) called at /opt/rt4/sbin/../lib/RT/CustomField.pm line 377
        RT::CustomField::Create('RT::CustomField=HASH(0x7fba5518e6c0)', 'Name', 'SLA', 'TypeComposite', 'Freeform-1', 'LookupType', 'RT::Queue-RT::Ticket', 'Description', 'Is the SLA applicable to this ticket', ...) called at /opt/rt4/share/html/Admin/CustomFields/Modify.html line 167
        HTML::Mason::Commands::__ANON__('IncludeContentForValue', '', 'SetEnabled', 1, 'Enabled', 1, 'LinkValueTo', '', 'Pattern', ...) called at /usr/local/share/perl/5.10.1/HTML/Mason/Component.pm line 135
        HTML::Mason::Component::run('HTML::Mason::Component::FileBased=HASH(0x7fba54d4a9a0)', 'IncludeContentForValue', '', 'SetEnabled', 1, 'Enabled', 1, 'LinkValueTo', '', ...) called at /usr/local/share/perl/5.10.1/HTML/Mason/Request.pm line 1302
        eval {...} called at /usr/local/share/perl/5.10.1/HTML/Mason/Request.pm line 1292
        HTML::Mason::Request::comp(undef, undef, undef, 'IncludeContentForValue', '', 'SetEnabled', 1, 'Enabled', 1, ...) called at /usr/local/share/perl/5.10.1/HTML/Mason/Request.pm line 955
        HTML::Mason::Request::call_next('RT::Interface::Web::Request=HASH(0x7fba55219fc8)', 'Pattern', '', 'Update', 'Create', 'id', 'new', 'TypeComposite', 'Freeform-1', ...) called at /opt/rt4/share/html/Admin/autohandler line 49
        HTML::Mason::Commands::__ANON__('IncludeContentForValue', '', 'SetEnabled', 1, 'Enabled', 1, 'LinkValueTo', '', 'Pattern', ...) called at /usr/local/share/perl/5.10.1/HTML/Mason/Component.pm line 135
        HTML::Mason::Component::run('HTML::Mason::Component::FileBased=HASH(0x7fba54d33b18)', 'IncludeContentForValue', '', 'SetEnabled', 1, 'Enabled', 1, 'LinkValueTo', '', ...) called at /usr/local/share/perl/5.10.1/HTML/Mason/Request.pm line 1302
        eval {...} called at /usr/local/share/perl/5.10.1/HTML/Mason/Request.pm line 1292
        HTML::Mason::Request::comp(undef, undef, undef, 'IncludeContentForValue', '', 'SetEnabled', 1, 'Enabled', 1, ...) called at /opt/rt4/sbin/../lib/RT/Interface/Web.pm line 548
        RT::Interface::Web::ShowRequestedPage('HASH(0x7fba5523be48)') called at /opt/rt4/sbin/../lib/RT/Interface/Web.pm line 295
        RT::Interface::Web::HandleRequest('HASH(0x7fba5523be48)') called at /opt/rt4/share/html/autohandler line 53
        HTML::Mason::Commands::__ANON__('Pattern', '', 'Update', 'Create', 'id', 'new', 'TypeComposite', 'Freeform-1', 'IncludeContentForValue', ...) called at /usr/local/share/perl/5.10.1/HTML/Mason/Component.pm line 135
        HTML::Mason::Component::run('HTML::Mason::Component::FileBased=HASH(0x7fba54321118)', 'Pattern', '', 'Update', 'Create', 'id', 'new', 'TypeComposite', 'Freeform-1', ...) called at /usr/local/share/perl/5.10.1/HTML/Mason/Request.pm line 1297
        eval {...} called at /usr/local/share/perl/5.10.1/HTML/Mason/Request.pm line 1292
        HTML::Mason::Request::comp(undef, undef, undef, 'Pattern', '', 'Update', 'Create', 'id', 'new', ...) called at /usr/local/share/perl/5.10.1/HTML/Mason/Request.pm line 481
        eval {...} called at /usr/local/share/perl/5.10.1/HTML/Mason/Request.pm line 481
        eval {...} called at /usr/local/share/perl/5.10.1/HTML/Mason/Request.pm line 433
        HTML::Mason::Request::exec('RT::Interface::Web::Request=HASH(0x7fba55219fc8)') called at /usr/local/share/perl/5.10.1/HTML/Mason/PSGIHandler.pm line 85
        eval {...} called at /usr/local/share/perl/5.10.1/HTML/Mason/PSGIHandler.pm line 85
        HTML::Mason::Request::PSGI::exec('RT::Interface::Web::Request=HASH(0x7fba55219fc8)') called at /usr/local/share/perl/5.10.1/HTML/Mason/Interp.pm line 342
        HTML::Mason::Interp::exec(undef, undef, 'Pattern', '', 'Update', 'Create', 'id', 'new', 'TypeComposite', ...) called at /usr/local/share/perl/5.10.1/HTML/Mason/PSGIHandler.pm line 48
        eval {...} called at /usr/local/share/perl/5.10.1/HTML/Mason/PSGIHandler.pm line 48
        HTML::Mason::PSGIHandler::invoke_mason('HTML::Mason::PSGIHandler::Streamy=HASH(0x7fba481aa990)', 'HTML::Mason::FakeApache=HASH(0x7fba551c7698)', 'HASH(0x7fba5522c6a0)') called at /usr/local/share/perl/5.10.1/HTML/Mason/PSGIHandler/Streamy.pm line 52
        HTML::Mason::PSGIHandler::Streamy::__ANON__('CODE(0x7fba5507f2c0)') called at /opt/rt4/sbin/../lib/RT/Interface/Web/Handler.pm line 255
        RT::Interface::Web::Handler::__ANON__('CODE(0x7fba5507f2c0)') called at /usr/local/share/perl/5.10.1/Plack/Util.pm line 324
        Plack::Util::__ANON__('CODE(0x7fba551c2908)') called at /usr/local/share/perl/5.10.1/Plack/Handler/Apache2.pm line 68
        Plack::Handler::Apache2::call_app('Plack::Handler::Apache2', 'Apache2::RequestRec=SCALAR(0x7fba55045a70)', 'CODE(0x7fba481aa768)') called at /usr/local/share/perl/5.10.1/Plack/Handler/Apache2.pm line 91
        Plack::Handler::Apache2::handler('Apache2::RequestRec=SCALAR(0x7fba55045a70)') called at -e line 0
        eval {...} called at -e line 0 (/usr/share/perl/5.10/Carp.pm:47)

-----Original Message-----
From: rt-users-bounces at lists.bestpractical.com [mailto:rt-users-bounces at lists.bestpractical.com] On Behalf Of Kevin Falcone
Sent: Tuesday, February 07, 2012 3:04 PM
To: rt-users at lists.bestpractical.com
Subject: Re: [rt-users] Upgraded from 3.8.7 to 4.0.5

On Tue, Feb 07, 2012 at 02:59:45PM -0500, Gerrard Leach wrote:
>    I am trying to get a simple checkbox setup as a custom field when a ticket is created.
> 
>    I have selected a type of Select One Value,
> 
>    But when I choose a Render Type of list and save, I get an error "RenderType could not be set
>    to List."

What shows up in your apache error logs?

-kevin

More information about the rt-users mailing list