[rt-users] How to adjust 'Organization' in 'About me'

[Jeffery, Guy]

Actually, that was rather my point - the ModifySelf right *doesn't* affect this field - users with ModifySelf aren't able to edit the Organisation field (at least in the version I'm running - 3.8.9). 
 
The other option that appears to exist is a custom field - however, I don't seem to be able add a Custom Field to the 'About me' window either. Any guidance around this as well would be much appreciated!
 
 
Thanks in advance,
 
Guy

________________________________

From: rt-users-bounces at lists.bestpractical.com on behalf of Kevin Falcone
Sent: Thu 02/02/2012 17:05
To: rt-users at lists.bestpractical.com
Subject: Re: [rt-users] How to adjust 'Organization' in 'About me'



On Thu, Feb 02, 2012 at 12:42:32PM -0000, Jeffery, Guy wrote:
>    Quick question that hopefully is fairly easy to resolve - my users want to be able to adjust
>    their 'Organization' within 'About me' in the Preferences menu.
>
>    Providing 'ModifySelf' privileges to users allows adjustment of every other field on that
>    screen, apart from Organization. What privilege do users need to alter this?
>
>    I'm using RT 3.8.7 and 3.8.9.

ModifySelf is the only right that affects this unfortunately, and it's
an all or nothing right.

You'd need to write some code to restrict what is updated, or you
could use something similar to the LDAPImporter extension to suck in
correct organization data from an up-to-date external source.

-kevin



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