[rt-users] Is Shredder still the way to delete old tickets?

[Josh Narins]

I'd like to archive all tickets that are older than 1 year in all queues except one, which should never be archived.

3.8.* docs suggest using shredder to get rid of old tickets, but that's not quite the same as an archive.

Suggestions?





Josh Narins
Director of Application Development
SeniorBridge

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7th Floor
New York, NY 10022
Tel: (212) 994-6194
Fax: (212) 994-4260
Mobile: (917) 488-6248
jnarins at seniorbridge.com
seniorbridge.com<http://www.seniorbridge.com/>

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