[rt-users] Bug? TSV data includes HTML br tags

[Jeff Blaine]

Thanks Kevin.

It's a bug in RT-Extension-SearchResult.XLS after all
(which we use as-is, and also dropped in place, modified,
as ScreenResult.tsv)

RT-Extension-SearchResult doesn't loop over and comma-
separate multi-value CFs like stock "Results.tsv"

Bug report submitted with fix info:

https://rt.cpan.org/Public/Bug/Display.html?id=74824

On 2/9/2012 5:58 PM, Kevin Falcone wrote:
> On Thu, Feb 09, 2012 at 01:36:22PM -0500, Jeff Blaine wrote:
>> Actually, this is maybe a bug in Mason?  If I follow
>> the code chain:
>>
>>      push @row, ProcessColumnMapValue ($attr,
>>                         Arguments =>  [ $Ticket, 0 ], Escape =>  1);
>>
>> ProcessColumnMapValue() is defined in lib/RT/Interface/Web.pm:
>>
>>      ...
>>      return $m->interp->apply_escapes( $value, 'h' ) if $args{'Escape'};
>>      ...
>>
>> So it appears apply_escapes() is leaving behind '<br/>' tags?
>>
>> Has anyone else seen this?
>
> apply_escapes just calls a filter on output.  You can use built-in
> mason filters or custom ones.  RT happens to hook the h one to call
> the EscapeUTF8 function in Web.pm, and you can look at what kind of
> transform it does.
>
> ProcessColumnMapValue is the method that's used in outputting row data
> in ticket listings too, so you can get a sense of where else that code
> is run.
>
> -kevin
>
>
>
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