[rt-users] RSS feed doesn't work in Outlook/Thunderbird

[john s.]

Hello everybody 

Ubuntu 10.04 Server LTS
RT 3.8.9 


We would like to use RSS feeds notifications over ths ms outlook client ...
but sth. doesn't work

Here is the RSS link: 

https://xxx.xxx.xxx/NoAuth/rss/user/74b8b94a96c1cb23/?Order=DESC&OrderBy=Created&Query=%20Owner%20%3D%20%27Nobody%27%20AND%20(%20Status%20%3D%20%27new%27%20OR%20Status%20%3D%20%27open%27)

I tried some rss reader:

MS outlook2003: fail ( comes an error that the url is not valid and cannot
be found) 
Thunderbird: fail  ( comes an error that the url cannot be found plz. try
again)
NFReader: success 

All other RSS-Feeds from the internet are working together with thunderbird
and outlook.

the RT.Log doesn't show any errors of it an the same with the Apache Log  

Here is my RTSiteConfig:



#Set( $rtname, 'example.com');
#Set(@Plugins,(qw(Extension::QuickDelete RT::FM)));
#Set(@Plugins,'RT::Extension::JSGantt');
1;


###############################
#Standard Settings and Config##
###############################


Set(%GnuPG, Enable => 0 );


# $user_passwd_min defines the minimum length for user passwords. Setting
# it to 0 disables this check

# $Timezone is used to convert times entered by users into GMT and back
again
# It should be set to a timezone recognized by your local unix box.
#TIMEZONE . takes the timezone from linux installation.
my $zone = "CEST";
$zone='/bin/cat /etc/timezone'
if -f "/etc/timezone";
chomp $zone;
Set($Timezone, $zone);
#Set($WebPath , '/rt');
#Set($WebBaseURL , "http://rt.example.com");
Set($WebDomain, "xxx.xxx.local");
Set($WebPort, 443);
Set($LogToFileNamed , "rt.log");
Set($LogToFile,   'debug');
Set($RTAddressRegexp ,
'^help(-comment)?\@(help|admin)\.(example\.org|ourother\.domain\.com)$');
###################################################
#########################
#Data Base Config########
#########################
# }}}

# {{{ Database Configuration

# Database driver beeing used. Case matters
# Valid types are "mysql", "Oracle" and "Pg"

Set($DatabaseType , 'mysql');

# The domain name of your database server
# If you're running mysql and it's on localhost,
# leave it blank for enhanced performance
Set($DatabaseHost   , 'localhost');
Set($DatabaseRTHost , 'localhost');

# The port that your database server is running on.  Ignored unless it's
# a positive integer. It's usually safe to leave this blank
Set($DatabasePort , );

#The name of the database user (inside the database)
Set($DatabaseUser , 'rt_user');

# Password the DatabaseUser should use to access the database
Set($DatabasePassword , 'xxxx');
#####Loading Plugins########################
#############################################
Set(@Plugins,(qw(RT::Extension::JSGantt RT::Authen::ExternalAuth
RT::Extension::PriorityAsString RT::Extension::HistoryFilter
RT::Extension::ReminderImproved  )));
##################################################################
################JS Gantt Settings  #################
#Set(@Plugins,'RT::Extension::JSGantt');
Set(
        %JSGanttOptions,
        DefaultFormat => 'day', # or week or month or quarter
        ShowOwner     => 1,
        ShowProgress  => 1,
        ShowDuration  => 1,
        ColorScheme => ['ff0000', 'ffff00', 'ff00ff', '00ff00', '00ffff',
'0000ff'],
        # if can't find both start and end dates, use this color
        NullDatesColor => 333,
        # to caculate day length
        WorkingHoursPerDay => 8,
        # used to set start/end if one exists but the other does not
        DefaultDays => 7,
    );

############################################################



 regards john 




























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