[rt-users] Get a reminder by mail from MyReminders

Kevin Falcone falcone at bestpractical.com
Tue Feb 14 11:26:26 EST 2012


On Tue, Feb 14, 2012 at 11:38:03AM +0100, Haim Dimer wrote:
> When a reminder is set on a ticket, I would like to receive an email
> 30 minutes before it's due. I went over every page listed under
> http://requesttracker.wikia.com/wiki/Reminders without success. What
> am I missing?

This is not a core feature of RT's Reminders feature.  I believe there
are recipes for it using rt-crontool on the wiki and in the mailing
list archives.  Other people use a calendar feed to notify them
(that's what I do, rather than using Reminders).

-kevin
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