[rt-users] Hide Resolve in 4.0.5

Thomas Sibley trs at bestpractical.com
Wed Feb 15 15:05:28 EST 2012


On 02/15/2012 12:10 PM, Christopher Lasater wrote:
> I created a brand new Queue called test and gave my user the
> following permissions
> 
> CreateTicket ReplyTicket SeeQueue ShowTicket ModifyTicket

Your user will still pick up permissions from global group/role/user rights.

> I created a ticket, then clicked on the create next to Depends on,
> which should clone the ticket and add it to depends on.  Once that
> was done I went back to the original ticket went to actions and took
> a screenshot.

This works as expected for me locally.  There is likely something
special about your instance.

Again, do you have any local modifications to RT?

Please also send the full output of the System Configuration page.

Thomas



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