[rt-users] RT 4.0.5 and AT 2.0 Asset Plugin and Shredder Problem

UnixMan senior.unix at gmail.com
Thu Feb 16 14:24:56 EST 2012


I've created an dummy asset and now want to delete it in RT 4.0.5 with AT
2.0. I can't find anywhere to do that actually. I went to the Tools ->
Configuration -> Tools -> Shredder , but I can't locate any Assets. 

I tried on the command line : 


# ./sbin/rt-shredder --plugin help-Assets 
Couldn't find plugin 'Assets' 
Plugins list: 
        Objects 
        Users 
        Attachments 
        Summary 
        Tickets 
        SQLDump 


But I don't find the Asset plugin. I was going to do : 

rt-shredder --plugin Assets=id,4 

but since I cannot find the Assets when I list them I don't feel confident
that this would work. 

Just don't want to mess anything up. 

Any and all help is appreciated. 

Thanks, 
Scott
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