[rt-users] Searching on Custom Fields

Jason Marshall jasonm at kelman.com
Fri Feb 17 18:06:05 EST 2012


Hi all, I looked through the archives as best I could and didn't see 
anything specifically about this issue.

RT 3.8.8

I've got a queue with 2 custom fields associated with it (they're not 
global custom fields).

Click on Tickets, then New Search.

Select the queue, and hit Add These Terms, and one of the two custom 
fields shows up in the Add Criteria section, but not both.

Smells like a bug.  Anyone know if this works right in a later 3.x 
release?  Or is this happening only to me?

Thanks in advance!

---
Jason Marshall
IT Manager
Kelman Data Management



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