[rt-users] No transaction content

Ruslan Zakirov ruz at bestpractical.com
Tue Feb 21 07:04:11 EST 2012


On Sun, Feb 19, 2012 at 18:21, Jim Tambling <Jim.Tambling at datatote.co.uk> wrote:
> Despite having {$Transaction->Content()} on the Resolved template,
> whenever I resolve a ticket the requestor gets an email with the blurb
> that is in the template, but instead of a summary of the last comment on
> the ticket, it displays: This transaction appears to have no content.
>
> Any ideas?

http://requesttracker.wikia.com/wiki/FAQ#Templates


>
> Regards, Jim
> --------
> RT Training Sessions (http://bestpractical.com/services/training.html)
> * Boston  March 5 & 6, 2012



-- 
Best regards, Ruslan.



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