[rt-users] Multiple RT instances and Undeliverable or Bounced mail

[Ruslan Zakirov]

Hi,

This address is "Return-Path", controlled with -f argument of your
sendmail program. There are several options in the config to control
this, read about OverrideOutgoingMailFrom, SetOutgoingMailFrom and
SendmailBounceArguments options.

Recently we fixed a bug in how these options cope with each other.

On Mon, Feb 20, 2012 at 18:33, Boli <boli at itss.co.tz> wrote:
> Hi All,
>
> Can anyone offer any insight into how to deal with multiple RT
> instances, such that bounce messages get picked up by the correct RT
> instance?
>
> Currently I have 2 RT instances, but bounces from either instance are
> almost always sent back to the user of the apache process
> (www-data at my.host.here) and not to one of the addresses that RT would
> pick up on.
>
> Is there something I am missing with regard to correctly setting the
> from or reply-to address?
>
> Thanks for any assistance
>
> --
> Jon 'Boli' Copeland
> Network Engineer
> IT Sales & Services Ltd
> boli at itss.co.tz
> +255 (0) 685 374780
> --------
> RT Training Sessions (http://bestpractical.com/services/training.html)
> * Boston  March 5 & 6, 2012



-- 
Best regards, Ruslan.