[rt-users] No recipients found. Not sending.

[Bruce Blacklaws]

Hey Guys/Girls

Anyone know what causes this and how to fix it? I've added individual
user accounts and groups as queue "watches" but they do not receive
the notification email messages when a new ticket arrives. I enabled
logging and found...

[Wed Feb 22 08:19:04 2012] [info]:
<rt-4.0.1-18896-1329898744-768.58-4-0 at ThoughtExpress> No recipients
found. Not sending.
(/usr/share/request-tracker4/lib/RT/Interface/Email.pm:352)

...in the logs. I'm using RT 4.0.1.

(Not sure if you need any other information)

Thanks
-Bruce