[rt-users] Add Cc and Mail ticket with RT ident

[Radek Svoboda]

Hi,
We use email for creating new tickets. When I send message to RT with 
CC  to user,  the Cc-ed user is CC of the ticket, but the mail get from 
me (and his reply to me too). But I need, the reply comms to RT.  Is the 
way, how to send mail to Cc-ed user via RT directly ?

I made scrip OnCreateAddCc, which parse Set-Cc from message body and add 
Cc to ticket, but I don't know, how set the first message to newly added Cc.
Do you Have pleasy any solution ?
Radek