[rt-users] Add Cc and Mail ticket with RT ident

[Thomas Sibley]

Please keep replies on the list.

On 02/22/2012 12:46 PM, Radek Svoboda wrote:
> Thanks for quick response,
>  unfortunately,  RT::Extension::CommandByMail is incompatible with my
> favorite email address
> support+take-correspond-resolve at server.domain.cz :-)

I don't know how that email address is setup, so I don't know why it's
incompatible with CommandByMail.  CommandByMail works on the body of a
message, and you said you wanted the AddCc: functionality for ticket create.

Thomas