[rt-users] No recipients found. Not sending.

Bruce Blacklaws bruce at thoughtexpress.com
Thu Feb 23 01:23:51 EST 2012


I've tried both AdminCC and CC... nothing works.

On Wed, Feb 22, 2012 at 7:32 PM, Kevin Falcone
<falcone at bestpractical.com> wrote:
> On Wed, Feb 22, 2012 at 10:23:41AM +0200, Bruce Blacklaws wrote:
>> Anyone know what causes this and how to fix it? I've added individual
>> user accounts and groups as queue "watches" but they do not receive
>> the notification email messages when a new ticket arrives. I enabled
>> logging and found...
>
> What kind of Watchers are they?  The Scrip you're quoting is looking
> for AdminCcs (assuming a standard RT install).
>
>> [Wed Feb 22 08:19:04 2012] [info]:
>> <rt-4.0.1-18896-1329898744-768.58-4-0 at ThoughtExpress> No recipients
>> found. Not sending.
>> (/usr/share/request-tracker4/lib/RT/Interface/Email.pm:352)
>
> -kevin
>
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