[rt-users] Hide reply author in notify message

Arthur Rance arthur_rance at hotmail.com
Thu Feb 23 10:27:21 EST 2012


I found the solution by myself !!!!! Without any help from anybody !!!!!!
Okay, I confess trs gave me the solution on IRC actually...
In RT_Config.pm :
Set($UseFriendlyFromLine, 0);
----------------------------------------
> From: arthur_rance at hotmail.com
> To: rt-users at lists.bestpractical.com
> Date: Thu, 23 Feb 2012 10:51:45 +0100
> Subject: [rt-users] Hide reply author in notify message
>
>
> Hello,
> When a ticket is replied, resquestors are notified by e-mail. Is it possible to hide the name of the guy who replies in this e-mail ?
> --------
> RT Training Sessions (http://bestpractical.com/services/training.html)
> * Boston March 5 & 6, 2012
 		 	   		  


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