[rt-users] RT4 Custom status transitions

LievenB Lieven.Bridts at ocmwpuurs.be
Mon Feb 27 10:49:49 EST 2012


Many thanks from a total Perl-newbie
The quotes did the trick

Lieven


Thomas Sibley wrote:
> 
> On 02/27/2012 09:17 AM, Lieven Bridts wrote:
>> Did I make some kind of typo? Something else? Thanks for looking in to
>> it.
> 
> There's a Perl syntax error in your config, unfortunately.
> wait-ok needs to be quoted on the left hand side because it contains a
> hyphen.  If it was just bare alphanumeric like the others, you wouldn't
> need to quote it.
> 
>              'wait-ok'  => [qw(open stalled rejected deleted resolved)],
> 
> should fix your problem.
> 
>>         },
> --------
> RT Training Sessions (http://bestpractical.com/services/training.html)
> * Boston  March 5 & 6, 2012
> 
> 

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