[rt-users] RE S: Create Queues

[john s.]

Hello Diaulas


You can modify your cloned queues with your own groups ...

but  make an backup of the files 

Modify the following lines :

QueueWizard/Admin/index.html:   
$clone_admin->LoadUserDefinedGroup($clone_queue->Name .
"_yourownadminname");

QueueWizard/Admin/index.html:    push @errors, loc("Owner group [_1] for
queue [_2] not found", $clone_queue->Name . "_yourownadminname",
$clone_queue->Name);

QueueWizard/Admin/index.html:    $admin_group->CreateUserDefinedGroup( Name
=> $ARGS{'Name'} . "_yourownadminname" );

QueueWizard/Admin/q:            
$clone_admin->LoadUserDefinedGroup($clone_queue->Name .
"_yourownadminname");

QueueWizard/Admin/q:             push @errors, loc("Owner group [_1] for
queue [_2] not found", $clone_queue->Name . "_yourownadminname",
$clone_queue->Name);

QueueWizard/Admin/q:             $admin_group->CreateUserDefinedGroup( Name
=> $ARGS{'Name'} . "_yourownadminname" );


QueueWizard/Admin/index.html:   
$clone_staff->LoadUserDefinedGroup($clone_queue->Name . "_yourownuser");

QueueWizard/Admin/index.html:    push @errors, loc("Staff group [_1] for
queue [_2] not found", $clone_queue->Name . "_yourownuser",
$clone_queue->Name);

QueueWizard/Admin/index.html:        $staff_group->CreateUserDefinedGroup(
Name => $ARGS{'Name'} . "_yourownuser" );

QueueWizard/Admin/q:$clone_staff->LoadUserDefinedGroup($clone_queue->Name .
"_yourownuser");

QueueWizard/Admin/q:    push @errors, loc("Staff group [_1] for queue [_2]
not found", $clone_queue->Name . "_yourownuser", $clone_queue->Name);

QueueWizard/Admin/q:        $staff_group->CreateUserDefinedGroup( Name =>
$ARGS{'Name'} . "_yourownuser" );


Note: Replace the bolded ones with your user and adminsuser for the queues
which you like but the _  before the name  is necessary for working.

best regards 

john s. 
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