[rt-users] rt-mailgate

[Izz Abdullah]

And if that doesn't work, since I have a certificate with a domain name (although signed by our internal CA which all of our PCs trust), I had to put in below where Mauricio put in https://localhost, I actually needed to use my dns name in which the certificate is assigned (e.g. https://MyRT)

My $0.02 worth as well. :)

-----Original Message-----
From: rt-users-bounces at lists.bestpractical.com [mailto:rt-users-bounces at lists.bestpractical.com] On Behalf Of Mauricio Tavares
Sent: Monday, January 09, 2012 4:02 PM
To: rt-users at lists.bestpractical.com
Subject: Re: [rt-users] rt-mailgate

On Mon, Jan 9, 2012 at 1:34 PM, Robert Nesius <nesius at gmail.com> wrote:
> I made a recently change to how my apache2 server was configured to 
> redirect all requests through https.  Now emails are not flowing 
> through to RT - I tracked the issue down to rt-mailgate complaining 
> about not being able to verify the certificate.  I'm a little 
> perplexed on how to proceed or how to verify what certs/CAs 
> rt-mailgate is using, or if there is an issue with the Crypt::SSLeay module (which I had to force install due to a failing test).
> I only have one openssl install on the system, and I thought 
> Crypt::SSLeay would reach through to those configs for things like CA certs, etc...
>
> Perhaps an easy workaround, since the mail server and apache2 server 
> are on the same machine, would be to configure a "localhost:80" 
> virtual host within
> apache2 and bypass SSL when accessing RT via that url.
>
> Any helpful hints/suggestions would be greatly appreciated.   I've 
> been google-ing away but haven't had any luck yet.
>
      AFAIK, rt-mailgate connects to RT using RT's web interface; it should use whatever cert you have defined in the virtual host entry for RT. Here is how my fetchmailrc calls rt-mailgate:

mda "/usr/bin/perl /usr/bin/rt-mailgate --url https://localhost/rt \ --queue support --action correspond"

> -Rob
>
> --------
> RT Training Sessions (http://bestpractical.com/services/training.html)
> * Boston - March 5 & 6, 2012
--------
RT Training Sessions (http://bestpractical.com/services/training.html)
* Boston  March 5 & 6, 2012