[rt-users] Modifying a ticket via mobile interface

Kevin Falcone falcone at bestpractical.com
Tue Jan 10 12:28:49 EST 2012

On Mon, Jan 09, 2012 at 04:24:42PM -0700, Brent Wiese wrote:
>    RT 4.0.4...
>    Like the mobile interface, except its seems you can't modify a ticket (or in my case
>    specifically, a CustomField)?
>    I looked at the /m/ folder and there is a "modify" file, but its empty of code.
>    Is this right? Forthcoming? ETA?
>    This would be a HUGE benefit to us since our change control approvers could do it right from
>    their phones in our meeting...

As far as I know, the only place that you can make changes to a
ticket from the mobile UI is during a Reply, which wouldn't contain
Ticket CFs.

There isn't any current branch to add modify functionality, it was an
empty file added in the extension that survived the merge into core.
It should probably be deleted to avoid confusion, until someone has
time to implement it, thanks for bringing it to my attention.

Gone in 850a4e990a78f36242541c87e08bda76016f3cbb


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