[rt-users] RT 4.0.4 - Running Extract Custom Fields script on existing tickets in queue?

[Kenneth Crocker]

Chris,

If this is about getting a lot of older tickets caught up with the values
they didn't get, have you considered using "Bulk Update"?

Of course, you would have to be able to single these tickets out by some
other existing data.

Kenn

On Wed, Jan 18, 2012 at 8:04 AM, Chris Rios
<CRios at hotwirecommunication.com>wrote:

> All,****
>
> ** **
>
> I finally got my ExtractCF working last night on incoming tickets to a
> queue, what I would like to do is find a way to manually run that script
> against the existing tickets in the queue (There’s about 2500). Is this
> possible at all? Please advise. Thank you!****
>
> ** **
>
> Chris****
>
> ** **
>
> --------
> RT Training Sessions (http://bestpractical.com/services/training.html)
> * Boston — March 5 & 6, 2012
>
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