[rt-users] HTML Emails ?
Thomas Lau
Thomas.Lau at principleone.com
Thu Jan 19 10:52:40 EST 2012
Correct me if I am wrong, but there is a mod which could modify the mail and turn to html. The problem is that when we upgrade RT it will be part of dependency to deal with in the future
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BlackBerry solution provided by www.principleone.com
----- Original Message -----
From: rt-users-bounces at lists.bestpractical.com <rt-users-bounces at lists.bestpractical.com>
To: rt-users at lists.bestpractical.com <rt-users at lists.bestpractical.com>
Sent: Thu Jan 19 23:42:25 2012
Subject: [rt-users] HTML Emails ?
Hi,
What is the status of support of HTML Emails with RT ?
I noticed that they are properly received.
However, I would like our support team to use HTML templates for
automatic responses and also for comments/corresponds. It this supported
? I could not find anything explicit in the documentation.
Thanks in adavance,
Philippe
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