[rt-users] new display types for select-value custom fields: dropdown, radio list, and checklist

Kevin Falcone falcone at bestpractical.com
Thu Jan 19 14:04:41 EST 2012

On Thu, Jan 19, 2012 at 01:54:45PM -0500, Ronald J. Yacketta wrote:
> On 9/12/2011 1:59 PM, Kevin Falcone wrote:
> >On Mon, Sep 12, 2011 at 10:50:05AM -0700, Shawn O'Connor wrote:
> >>I recently upgraded from RT 3.8.8 to RT 4.02. I'd like to use one of
> >>the new custom fields, "radio list" but I can't find it or any of the
> >>new field types listed (dropdown, radio list, checklist -although I do
> >>see the new date and IP address fields). Did something not get
> >>upgraded correctly or am I just missing it somewhere?
> >After you create the CF as select one value, you'll get an extra
> >dropdown of Render Type to choose from.  List should show up as radio
> >list for select ones and checkboxes for select many.
> Sorry to breath life into this dead thread but I am having issues
> with Radio / Check lists.
> I have the following CF configured and it disables as a Multi Select Box.
> Displays as
> What am i doing wrong here?

Do you have any extensions or customizations installed?
Your example displays as checkboxes locally on 4.0.4.

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