[rt-users] ticket number by queue

Thomas Sibley trs at bestpractical.com
Thu Jan 26 09:25:30 EST 2012


On 01/26/2012 03:14 AM, Asanka Gunasekera wrote:
> Hi, I have a requirement to have ticket number sequenced by Queue, is
> this possible? or RT way of using all tickets to be in sequence,
> disregard of Queue

RT uses just one sequence and doesn't support a per-queue sequence.



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