[rt-users] SeeCustomField right applied on Queue vs on CF ?

Kevin Falcone falcone at bestpractical.com
Thu Jan 26 16:43:52 EST 2012

On Thu, Jan 26, 2012 at 07:19:56PM +0100, Daniel BLANC wrote:
> My users can't see customfield on search form. I'm aware that they
> should first select a queue and submit, but even if they do it, they
> can't see the customfields. SuperUser can see them.
> Also, when they create, modify or display a ticket they can see and
> modify those custom fields, so the problem is only on the search form
> (Search/Build.html).
> My users are in a "team" group, and this group have "SeeCustomField" and
> "ModifyCustomField" rights on the queue.
> I had to give SeeCustomField and ModifyCustomField rights to the "team"
> group on the custom field itself, just to be able to see it in the
> search form.
> Looks awkward to me, am I doing something wrong ?
> I'm using RT3.8.7 on ubuntu 10.04.1.

There have been a bunch of bug fixes in this code since 3.8.7 was
released more than 2 years ago.  If the same ACL problem shows up on
3.8.11 or the 4.0.5rc1 release candidate, please file a bug.


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