[rt-users] Scrip compile issue

Michael Coakley mike.coakley at gmail.com
Tue Jul 3 23:02:55 EDT 2012

I'm trying to write a Scrip that replaces the Requestor. When I try to save this Scrip I get a compilation error. 

Here is my Scrip:

my %addressSubstitutions = (
                "ex1\@example\.com" => "ex1location\@example\.com",
                "ex2\@example\.com" => "ex2location\@example\.com"
my $newRequestorAddr = "";
my $requestorAddr = $self->TicketObj->RequestorAddresses;
$RT::Logger->debug("All Queues: Requestor Email Address = $requestorAddr");
foreach $testAddress (keys(%addressSubstitutions)) {
                if ($requestorAddr =~ /$testAddress/i) {
                                $newRequestorAddr = $addressSubstitutions{$testAddress};
my ($status, $msg) = $self->TicketObj->DeleteWatcher(Type => 'Requestor', Email => $requestorAddr);
unless ($status) {
                $RT::Logger->error("All Queues : Unable to Remove the requestor $requestorAddr : $msg");
                return undef;
my ($status, $msg) = $self->TicketObj->AddWatcher(Type => 'Requestor', Email => $newRequestorAddr);
unless ($status) {
                $RT::Logger->error("All Queues : Unable to Add the requestor $newRequestorAddr : $msg");
                return undef;
return 1;

Here is the error:

Couldn't compile CustomCommitCode codeblock ‘{Scrip}': Compilation error at /usr/lib/perl5/site_perl/5.14.2/Log/Dispatch/Output.pm line 39. Stack: [/usr/lib/perl5/site_perl/5.14.2/Log/Dispatch/Output.pm:39] [/usr/lib/perl5/site_perl/5.14.2/Log/Dispatch.pm:192] [/usr/lib/perl5/site_perl/5.14.2/Log/Dispatch.pm:145] [/usr/lib/perl5/site_perl/5.14.2/Log/Dispatch.pm:123] [(eval 1261):44] [/opt/rt4/share/html/Admin/Elements/EditScrip:155] [/opt/rt4/share/html/Admin/Global/Scrip.html:51] [/opt/rt4/share/html/Admin/autohandler:49] [/opt/rt4/sbin/../lib/RT/Interface/Web.pm:548] [/opt/rt4/sbin/../lib/RT/Interface/Web.pm:295] [/opt/rt4/share/html/autohandler:53]


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