[rt-users] RT Visual Interface Enhancements Enquiry

[Nafiesa Allie]

Hi Ruslan

I managed to figure out how to successfully create a dirty variant, and it
seems to do what I want.  However, I am still struggling to create the
callback.
" There is a callback in Header file to put any custom javascript on RT
pages. "  - I do not find such a callback.
I now understand the concept of a callback, but not finding the relevant
callback does not help much.  Please could you give me some direction?

Regards
Nafiesa

On 6 July 2012 15:21, Nafiesa Allie <nafiesaa at kromco.co.za> wrote:

> Hi Ruslan
>
> Thanks so much for your swift response plus the given detail;  I am so
> glad that it is possible!  However, I have no idea how to get to the
> interface that will enable me to add the new code.  This is the first time
> I am wanting to do a customization, and I do not know where to start.  How
> do I get to the interface in your screenshot?
>
> Have a great weekend!
> Nafiesa
>
>
> On 5 July 2012 14:53, Ruslan Zakirov <ruz at bestpractical.com> wrote:
>
>> On Tue, Jul 3, 2012 at 9:29 AM, Nafiesa Allie <nafiesaa at kromco.co.za>
>> wrote:
>> > I have already created dashboards with custom searches, but my problem
>> lies
>> > with the fact that I cannot get the panels to lie alongside each other
>> as
>> > per my example.  RT only allows two lists/charts panels next to each
>> other.
>> > How do I overcome this?
>>
>> With javascript:
>>
>> jQuery('table.myrt td.boxcontainer >
>> div').detach().appendTo('table.myrt > tbody > tr').wrap('<td
>> class="boxcontainer" />');
>>
>> Above is dirty variant, but at least it works in Chrome and
>> demonstrates how to start. There is a callback in Header file to put
>> any custom javascript on RT pages.
>>
>> >
>> >
>> > On 2 July 2012 21:47, Ruslan Zakirov <ruz at bestpractical.com> wrote:
>> >>
>> >> On Mon, Jul 2, 2012 at 12:42 PM, Nafiesa Allie <nafiesaa at kromco.co.za>
>> >> wrote:
>> >> > Great! So where do I start?  I have never fiddled with CSS or JS
>> before,
>> >> > so
>> >> > it will be helpful if you could direct me to a relevant example.
>> >>
>> >> Start from Dashboards, custom searches and see how close you can get
>> >> to what you need.
>> >>
>> >>
>> >>
>> >> >
>> >> > On 29 June 2012 20:09, Thomas Sibley <trs at bestpractical.com> wrote:
>> >> >>
>> >> >> On 06/29/2012 10:57 AM, Benjamin Boksa wrote:
>> >> >> > I am sure this can be done using RT4 by writing a custom page -
>> but I
>> >> >> > honestly do not know how…
>> >> >>
>> >> >> Learning the basics of how to create your own page in RT will
>> probably
>> >> >> be faster and more efficient than trying to use the REST interface
>> to
>> >> >> get all the data and interaction you want.
>> >> >>
>> >> >> You can probably do most of what you want with a standard dashboard
>> and
>> >> >> a bunch of custom CSS and JS that targets it to rearrange as
>> necessary.
>> >> >
>> >> >
>> >> >
>> >> >
>> >> > --
>> >> >
>> >> > Groete/Regards
>> >> >
>> >> > Nafiesa Allie
>> >> >
>> >> > Kromco (Pty) Ltd
>> >> >
>> >> > | t +27[0]21 850-6847 | f +27[0]21 850-6871 | e
>> nafiesaa at kromco.co.za |
>> >> >
>> >> > *Important Notice: This e-mail may contain trade secrets or
>> privileged,
>> >> > undisclosed, or otherwise confidential information.
>> >> >
>> >> > If you have received this e-mail in error, you are hereby notified
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>> >> > review, copying, or distribution of it is strictly prohibited.
>> >> >
>> >> > Please inform us immediately and destroy the original transmittal.
>> Thank
>> >> > you
>> >> > for your cooperation.
>> >> >
>> >> >
>> >>
>> >>
>> >>
>> >> --
>> >> Best regards, Ruslan.
>> >
>> >
>> >
>> >
>> > --
>> >
>> > Groete/Regards
>> >
>> > Nafiesa Allie
>> >
>> > Kromco (Pty) Ltd
>> >
>> > | t +27[0]21 850-6847 | f +27[0]21 850-6871 | e nafiesaa at kromco.co.za |
>> >
>> > *Important Notice: This e-mail may contain trade secrets or privileged,
>> > undisclosed, or otherwise confidential information.
>> >
>> > If you have received this e-mail in error, you are hereby notified that
>> any
>> > review, copying, or distribution of it is strictly prohibited.
>> >
>> > Please inform us immediately and destroy the original transmittal.
>> Thank you
>> > for your cooperation.
>> >
>> >
>>
>>
>>
>> --
>> Best regards, Ruslan.
>>
>
>
>
> --
>
> Groete/Regards
>
> Nafiesa Allie
>
> Kromco (Pty) Ltd
>
> | t +27[0]21 850-6847 | f +27[0]21 850-6871 | e nafiesaa at kromco.co.za |
>
> *Important Notice: This e-mail may contain trade secrets or privileged,
> undisclosed, or otherwise confidential information.
>
> If you have received this e-mail in error, you are hereby notified that
> any review, copying, or distribution of it is strictly prohibited.
>
> Please inform us immediately and destroy the original transmittal. Thank
> you for your cooperation.
>
>


-- 

Groete/Regards

Nafiesa Allie

Kromco (Pty) Ltd

| t +27[0]21 850-6847 | f +27[0]21 850-6871 | e nafiesaa at kromco.co.za |

*Important Notice: This e-mail may contain trade secrets or privileged,
undisclosed, or otherwise confidential information.

If you have received this e-mail in error, you are hereby notified that any
review, copying, or distribution of it is strictly prohibited.

Please inform us immediately and destroy the original transmittal. Thank
you for your cooperation.
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