[rt-users] Assistance w/ LDAP Logins

Mario DiNatale mdinatale at hamdenpd.com
Tue Jul 10 08:13:31 EDT 2012

My apologies Kevin,
vi's word wrapping joined forces with my dyslexia forced me
to read this backwards...
thanks again,

                                                        # If you can bind to you
r LDAP server anonymously you should
                                                        # remove the user and pa
ss config lines, otherwise specify them here:
                                                        # The username RT should
 use to connect to the LDAP server
    =>  'rt_ldap_username',
                                                        # The password RT should
 use to connect to the LDAP server
  =>  'rt_ldap_password', "

-----Original Message-----
From: rt-users-bounces at lists.bestpractical.com [mailto:rt-users-bounces at lists.bestpractical.com] On Behalf Of Kevin Falcone
Sent: Monday, July 09, 2012 10:41 PM
To: rt-users at lists.bestpractical.com
Subject: Re: [rt-users] Assistance w/ LDAP Logins

On Mon, Jul 09, 2012 at 02:22:38PM -0400, Glenn E. Sieb wrote:
> On 07/09/2012 01:15 PM, Mario DiNatale wrote:
> >Wow yeah, thanks glen! That actually helped out tremendously!
> >I just converted:
> >'rt_ldap_username' =>  'cn=rt,ou=Users,dc=hamdenps,dc=local',
> >'rt_ldap_password' =>  'ldap',
> >
> >To
> >
> >'user' =>  'rt at hamdenps.local',
> >'pass' =>  'ldap',
> >
> >And that fixed it... which is strange because it looks like the 
> >newest documentation/examples given seem to want to use rt_ldap 
> >prefixes for some reason... but all is well, its working perfectly.
> >Thanks again gentlemen

I'd love to know the docs/examples that show rt_ldap_username so we can fix them.  Would you point us at them Mario?



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