[rt-users] Add custom web page to RT 4.0.5

Ruslan Zakirov ruz at bestpractical.com
Thu Jul 19 17:56:11 EDT 2012

mason cache

On Fri, Jul 20, 2012 at 12:46 AM, ikeusmaximus
<mgarman at peakehealthcare.com> wrote:
> Ruslan Zakirov-2 wrote:
>> On Wed, Jul 18, 2012 at 2:50 PM, ikeusmaximus
>> <mgarman at peakehealthcare.com> wrote:
>>> Greetings All,
>>> I am wondering if it is possible to essentially add an additional web
>>> page
>>> to RT. I have been pouring over wiki's and RT documentation for a few
>>> days
>>> now and I am no closer to finding an answer.  I know that a Callback can
>>> be
>>> used to modify parts of the Web GUI (like the Left Navigation Bar...thank
>>> you Kevin Falcone-2), but since I want to create a web page, a Callback
>>> will
>>> not work as it modifies existing web pages/Elements.
>>> The web page is really only a listing of a directory, but we would like
>>> it
>>> if we could essentially put the RT wrapper (nav bars and such) around it
>>> so
>>> that it is easier to navigate between that page and the rest of RT.  Is
>>> this
>>> possible?
>> What is the problem? Put the following into share/html/MyPage.html:
>> <& /Elements/Header, Title => "my title" &>
>> <& /Elements/Tabs &>
>> <& /Elements/ListActions &>
>> That's it. Just point you browser to /MyPage.html under RT's web URL.
>> More examples you can get from any RT's .html file. Use callbacks in
>> /Elements/Tabs to add link to the page.
>>> Thanks
>>> --
>>> View this message in context:
>>> http://old.nabble.com/Add-custom-web-page-to-RT-4.0.5-tp34178695p34178695.html
>>> Sent from the Request Tracker - User mailing list archive at Nabble.com.
>> --
>> Best regards, Ruslan.
> Thanks for the quick reply Ruslan.  I have created the page and it is
> displaying nicely.  The only problem now is that I cannot add any content to
> the page.  I have looked at many different .html files in the surrounding
> directories but I cannot seem to get any content to show.  I have copied
> certain .html files (such as /Search/Simple.html, primarily because it
> "simply displays text") and have experimented with removing bits of content
> piece by piece (such as the code for the search box and button), but the
> original content still remains.
> At the risk of sounding extremely dense how can I get my content to display?
> I eventually want the page to show the contents of a specific directory
> stored locally on the same server (which I plan to do code from a php
> module). But seeing how I cannot even get some plain text to appear when I
> want it to, it would seem that would be the place to start.  Thanks,
> P.S.  I have noticed many perl (I think they are perl) commands throughout
> the .html files.  Some are preceded by the "%" character.  Is this the perl
> equivalent of "commenting out code?"
> --
> View this message in context: http://old.nabble.com/Add-custom-web-page-to-RT-4.0.5-tp34178695p34187093.html
> Sent from the Request Tracker - User mailing list archive at Nabble.com.

Best regards, Ruslan.

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