[rt-users] Could the admin be blocked from setting passwords?

Thierry Thelliez thierry.thelliez.tech at gmail.com
Fri Jul 20 18:51:56 EDT 2012


In some systems the admin can only reset the end user passwords.  They
cannot know the passwords by setting it themselves.  In RT (3.8) if
admins set the passwords, then they could log in as the user
themselves.

Is that possible to forbid that in RT?  I would like to avoid issues
about who did what to a ticket.

I realize that the user administration UI would have to be different
(default passwords, reset password button for the admin, 'forgot
password' feature for the end users,...).

Thanks,
Thierry



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