[rt-users] custom field not visible in mobile version

ktm at rice.edu ktm at rice.edu
Tue Jul 31 09:42:40 EDT 2012

On Tue, Jul 31, 2012 at 03:34:16PM +0200, Francesca Del Corso wrote:
> Hi all, I create two custom fields in my RT configuration linked to a
> queue, but in the mobile version I don't see them when I create a ticket for
> that queue, is it by design? 
> Thanks 
> Francesca Del Corso
Hi Francesca,

The mobile version is a minimalist RT service with only basic visibility and
update functionality. You will need to use the full version for more involved
use. You could also patch the mobileUI to add support for your two fields.


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