[rt-users] Resetting due date when moving tickets between queues
Kevin Falcone
falcone at bestpractical.com
Wed Jun 6 23:01:16 EDT 2012
On Tue, Jun 05, 2012 at 10:22:06AM +0200, Joel Dahl wrote:
> With the scrip below, X days are added based on today date, instead of X days
> based on the creation date.
>
> I'd appreciate some help with this. :-)
>
> $due_date->SetToNow;
> $due_date->AddDays( $queue->DefaultDueIn );
You tell it SetToNow, instead inflate the $ticket->CreatedObj or
otherwise call Set with the Create time.
You can find documentation in RT::Date about what things like SetToNow
do.
-kevin
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